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Get answers to your tech questions. Technical support for students and staff at Olds College is provided by the Information Technology Department. Use the menu on the left to find guides with tips on passwords, software, devices and more.

Learning Commons Regular Hours

Day Opens Closes
 Monday 8 am 10 pm
 Tuesday 8 am 10 pm
 Wednesday 8 am 10 pm
 Thursday 8 am 10 pm
 Friday 8 am 10 pm
 Saturday Noon 5 pm
 Sunday Noon 5 pm

 

The Learning Commons Computer Lab is open 24/7

 

Welcome to Olds College Learning Commons and Library, your guide to answers.

To find out more about the department look for answers or just chat, stop by the front desk in the Learning Resource Centre and say "Hello"! If we don't know the answers, we can find the person who does.

Check out the information below to help get you started.

 

Accessing your Olds College/Moodle/Email Account for the first time

Olds College now has single sign on to most of the major systems including your email, Moodle, Olds College Secure wifi, and Olds College campus computers.

To access your Olds College account for the first time you must change your password from the initial temporary one. 

To change your Password off campus

  • Go to mypassword.oldscollege.ca
  • Click on Change my Password, it will now ask you to login
    Change Password
  • The username will be your Student ID number, with all the zeroes (e.g 000123456)
  • The default password is PWMMDDYY, where MMDDYY is your birthdate (e.g. PW012090 for January 20, 1990)
  • Click login
  • It will now ask you to fill out security questions for future management. Questions 1 and 2 choose from the drop down menu, Question 3 please create your own.
  • Hit submit
  • Choose a new password, it must be a minimum of 8 characters long

Please note that if you fail putting in the password correctly three times it will lock you out of the system for 30 minutes

To change your password on campus

  • Go to any of the Olds College campus computers
  • Turn it on and hit the enter button to access the login screen 
  • The username will be your Student ID number, with all the zeroes (e.g 000123456)
  • The default password is PWMMDDYY, where MMDDYY is your birthdate (e.g. PW012090 for January 20, 1990)
  • Hit enter or the little arrow beside the password box to login
  • It will now ask you to change your password, hit okay
  • Choose a new password, it must be a minimum of 8 characters long
  • Hit enter after confirming the new password to change your password
  • After logging in a security question form will pop up, asking you to fill out security questions for future management. Questions 1 and 2 choose from the drop down menu, Question 3 please create your own.
  • Hit submit

Please make sure you complete the security questions and answers as this will allow you to reset a forgotten password or unlock your account if you get locked out. 

 

Accessing your Olds College Email

Gmail is the official email of Olds College and every staff member and student has an Olds College email account with access to the full Google Apps Suite. Gmail and the Google Apps are available from any internet connected device.

Staff/faculty email addresses are in this format: firstinitiallastname@oldscollege.ca (jsmith@oldscollege.ca)

Student email addresses are in this format: firstname.lastname@oldscollege.ca (jane.smith@oldscollege.ca)

If you have not changed your password, please refer to "Accessing your Olds College Account for the first time" located just above.

How to Access Gmail:

  • Open your Internet browser
  • Go to the Olds College home page and click on the "Mail" link (envelope) or access
    Email Icon Highlighted
    through your browser at www.gmail.comType your Olds College email address. (firstname.lastname@oldscollege.ca)
  • Type your password - it's the same as the one used to login to the computers or the one you created at mypassword.oldscollege.ca
  • Click "Sign In"

Note: To log in to your Gmail account for the first time, you need to have changed your password. If you have not done this please refer to "Accessing your Olds College Account for the first time" located just above

Accessing Moodle

Moodle is the online course management system used by the Olds College to display your course content such as course outlines, assignments, notes and other valuable information provide by your Instructors. Please follow these steps to get logged into your Moodle.

How to access Moodle:

  • Open your Internet Browser
  • You can access Moodle by clicking the "M" icon in the top banner on any oldscollege.ca pages, or by going to ocmoodle.oldscollege.ca
    Moodle Icon Highlighted

For Full time/Part Time students:

  • Type your Olds College email address. (firstname.lastname@oldscollege.ca)
  • Type your password - it's the same as the one used to login to the computers or the one you created at mypassword.oldscollege.ca

Note: To log in to your Moodle account for the first time, you need to have changed your password. If you have not done this please refer to "Accessing your Olds College Account for the first time" located just above

How to Login on College Computers - Students

  • Go to any of the Olds College campus computers
  • Turn it on and hit the enter button to access the login screen 
  • The username will be your Student ID number, with all the zeroes (e.g 000123456)
  • Enter your password - it is the same as the one for your email and Moodle
  • Hit enter or the little arrow beside the password box to login

Please note that if you enter your password wrong three times it will lock your account. To unlock your account please got to mypassword.oldscollege.ca and click Unlock My Account or call the Service Desk @ 403-507-7777

Welcome to Olds College Learning Commons and Library, your guide to answers.

To find out more about the department look for answers or just chat, stop by the front desk in the Learning Resource Centre and say "Hello"! If we don't know the answers, we can find the person who does.

Some of the items we can help you with are:

  • Email
  • Google
  • Password Resets
  • Basic troubleshooting
  • Printing
  • AV
  • Telephones
  • Library Services
  • User Accounts
  • Software

Check out the information below to help get you started.

How To Login To Olds College Gmail

Gmail is the official email of Olds College and every staff member and student has an Olds College email account. Gmail is available from wherever you are and from any device.

Staff/faculty email addresses are in this format: first initial + last name + @oldscollege.ca (jsmith@oldscollege.ca)

Student email addresses are in this format: first name + . + last name + @oldscollege.ca (jane.smith@oldscollege.ca)

Student initial password is set as PWmmddyy where mmddyy is your birthdate (i.e. if you were born on February 14, 1988 then your password would  be PW021488).

Staff are given their initial password by their supervisor.

Note: To log in to your Gmail account for the first time, you need to have changed your password. To do this log in to a college computer or follow the instructions on how to "Change Network/Email Password - if you know current Password (mypassword.oldscollege.ca)" 

How to Access Gmail

  • Open your Internet browser
  • Go to the Olds College home page and click on the "Mail" link (envelope) or access through your browser at www.gmail.com
  • Type your username - your Olds College email address.
  • Type your password - the same as the password you use for the Olds College network (computer login)
  • Click "Sign In"

 

How to Install a Printer at Olds campus

Step 1

Open Internet Explorer (it will not work with any other browser) and go to this address:

or

  • Click on the Windows Start button
  • Scroll to the top of the All Programs list and click on Connect to Printers (Olds College)

Step 2

A page with a printer list will appear.  Browse the list until you find the printer you need.

  • Each Building is represented by 2 or 3 letters (ELC for E-Learning Center, CF for Campus Facility)
  • Following the building is generally the place in the building where the printer is.
  • The location column will let you know the Room number (when applicable) to find the printer.

Step 3

Click on the printer you wish to install and another page will appear.  On that page you have to click on connect, as shown below. Click yes to the pop-up that will follow.  Wait until the progress bar is done. The printer will be installed and ready to use.

Printer Install Step 3

Step 4 

Once installed, the printer will not be automatically the default printer. If you need it to be the default printer, click on the link that will appear once the installation is completed.  Find your printer in the list (installed on OLPSRV3), right click it and set it as default.

 

Printer Install Step 4

 

 

How to Install a Printer on Calgary Campus

Click on the Windows Start Button 
Click Devices and Printers 

 Cal-AddPrinter.png

Click Add Printer 

Cal-AddPrinter2.png

Click Add a Network, Wireless or Bluetooth Printer 
Cal-AddNetworkOrWirelessPrinter.png

Click The printer that I want isn't listed 
Cal-PrinterNotListed.png

Click Select a shared printer by name and type   \\calpsrv1\ and select the printer from the list


Click Next and Windows Printer Installation connects to printer

Another Window Opens -  "You've successfully added...." click next, and finish. It automatically sets as the default printer.
Successfully Added Printer on calpsrv1