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Technical Support: Faxing

Get answers to your tech questions. Technical support for students and staff at Olds College is provided by the Learning Commons Service Desk and the Information Technology Department.

Faxing

How to Send a Fax - Olds College Students

Step 1: Scan your document to yourself (see printers tab for details); You can skip this step if the file is already on your computer

Step 2: Email your document to library@oldscollege.ca

Keep in Mind: Put the below information in the email to ensure it goes to the correct location

  • To: This is the individual or organization you want the file addressed to
  • Company: The company or organization of the person you are sending to (optional)

  • Destination: This is the fax number you are sending to 

  • Subject: The subject of the fax (ex. My Documents)

You will receive a successful message and a confirmation sent to your email once the fax has successfully gone through.

How to Send a Fax - Olds College Staff

Step 1: Scan your document to yourself (see printers tab for details); You can skip this step if the file is already on your computer

Step 2: Open your document

Step 3: Click 'Print'

Step 4: Choose 'XmediusFax' as the printer

Step 5: The Xmedius fax software may automatically pop up on your screen, if not click on the green icon on the bottom bar

Step 6: The following fields should be filled out by you:

  • To: This is the individual or organization you want the file addressed to

  • Company: The company or organization of the person you are sending to (optional)

  • Destination: This is the fax number you are sending to 

    • Keep in Mind: You must precede the fax number with a 9 before the full number (ex. 403-555-2233 would be 94035552233)

  • Subject: The subject of the fax (ex. My Documents)

Step 7: Once you are done, on the top left hand side click 'Send'

You will receive a successful message and a confirmation sent to your email once the fax has successfully gone through.

Helpful Tips and Tricks

Adding an Extra File

Step 1: On the top left hand side, click on the paper clip

Step 2: Search for the file on your computer and click 'Open'

Keep in Mind: Another screen may open, ensure it has 'Full page photo' selected

Step 4: Click 'Print'

Step 5: Your file will then be added to the end of your collection

 

Removing a Page

Step 1: On the left hand side of the page, hover over the tile/document/page you want to remove

Step 2: Right click on the page

Step 3: Click 'Delete'

Step 4: A prompt will show and ask you if you're sure you want to delete the page, click 'Yes'

OR

Step 1: on the left hand side of the page, click on the tile/document/page you want to remove

Step 2: Above the various pages there is a red X, click on the red X

Step 3: A prompt will show and ask you if you're sure you want to delete the page, click 'Yes'

 

Sending on Behalf of Someone Else/Updating the Transmittal Sheet

Step 1: Once you have all your files attached and all the sending fields (see above for details), on the top tab click 'Edit'

Step 2: On the drop down list click 'Faxing Properties...'

Step 3: Update the information and click 'OK'